Customer Bill Of Rights
MONI understands that moments matter. We want to ensure that the moments you spend with our company through our products, services and support teams are positive ones – allowing you to spend more time with the people and things that you care about the most. After all, helping to protect the things most important to you is why you’ve come to us.
Your safety is important to us, but so is your satisfaction. We know that some in the home security industry have not operated with the same level of transparency that other services you use each day do. We have been and intend to continue to be transparent to our customers. We value you as a customer and believe that contracts work both ways. We think it is important to know exactly what you can expect from us. That’s why we’ve created our Customer Bill of Rights.