Support : 800.447.9239
Our thoughts are with everyone impacted by Hurricanes Harvey and Irma, and our duty to protect our customers remains our number one concern. MONI is actively working with first responders, including police, fire, and the U.S. Coast Guard to ensure our customers remain safe and secure.
If you are experiencing an outage or low battery issue, please click here for troubleshooting instructions.
If you are still experiencing system issues and need assistance, please call us at 800-447-9239 any time, any day.
We are committed to helping our customers through this crisis, and you have our full support during this difficult time.
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JD Power has ranked MONI “Highest in Customer Satisfaction with Home Security Systems”
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MONI Smart Security (formerly Monitronics) received the highest numerical score among 6 brands in the J.D. Power 2016 Home Security Satisfaction Report, based on 2,282 total responses, measuring the opinions of customers who purchased a home security system in the previous 12 months, surveyed August-September 2016. Your experiences may vary. Visit jdpower.com†