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MONI is proud to announce that we have won our sixth consecutive Consumers’ Choice Award for excellence in business and customer service. The award is based on customer service reviews and recommendations among companies headquartered in the Dallas-Fort Worth area.
“We’re excited to be recognized as a winner of the Consumers’ Choice Award again this year,” said MONI Chief Operations Officer Bruce Mungiguerra. “The award is a testament of our customers’ trust and confidence in us as not only a security provider, but as a company that provides true value and works hard to keep their families safe.”
The CCA is dedicated to identifying and promoting businesses that exemplify superior customer service, integrity, and professionalism. Their goal is to recognize and nurture business excellence through customer service reviews and recommendations for the benefit of local enterprises and the customers they serve.
Mungiguerra also noted “We have an obligation to protect nearly 1 million customers 24 hours a day with best-in-class monitoring and excellent customer service. Our goal is to earn this award each year by continuing to earn their trust.”
For over 25 years the Consumers’ Choice Award has been considered a business seal of excellence. Companies are nominated by local consumers based on service, value, professionalism and integrity. Voting is conducted online, and votes are tabulated by an independent polling firm. In addition, a national regulatory law firm reviews the ethical standing of top-voted businesses before they are recognized as Consumers’ Choice Award recipients.
This award makes all of us at MONI very proud, and we are thankful to be recognized and valued by our customers. We thank you and look forward to serving you for years to come!
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JD Power has ranked MONI “Highest in Customer Satisfaction with Home Security Systems”
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MONI Smart Security (formerly Monitronics) received the highest numerical score among 6 brands in the J.D. Power 2016 Home Security Satisfaction Report, based on 2,282 total responses, measuring the opinions of customers who purchased a home security system in the previous 12 months, surveyed August-September 2016. Your experiences may vary. Visit jdpower.com†