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Monitronics was honored with three 2015 American Business Awards at the organization’s 13th annual awards banquet, held June 22 at the Fairmont Millennium Park Hotel in Chicago, Illinois. Those awards are in addition to three 2014 Hermes Creative Awards for Dealer Marketing, which were announced in May.
The company received a 2015 Silver Stevie® Award from American Business Awards for The Monitor, its quarterly magazine representing Monitronics Dealer Program, as Best Newsletter or House Organ/Publication for Print. Monitronics also received a Bronze Stevie for Monitronics’ Alarm Response Center as Customer Service Department of the Year; and a Bronze Stevie for the company’s Customer Experience Team as Support Department of the Year.
The American Business Awards bestow the prestigious Stevie Awards to companies in a wide range of categories, including human resources, information technology, websites, corporate communications, live events, marketing and publications, among others. More than 3,300 nominations were submitted in all categories, and more than 200 executives participated in judging to determine the winners.
“The Monitor is consistently recognized for its excellence, and it has a major positive impact on our Dealer Program,” said Bruce Mungiguerra, Monitronics senior vice president of Operations. “The Bronze awards highlight our commitment to customer safety, and customer support. We’re very pleased that the American Business Awards have chosen to recognize our efforts.”
Monitronics’ Dealer Marketing was also recognized by the Hermes Creative Awards. The Monitor won a 2014 Platinum Award, while the “Hidden Cash” email campaign received a Gold Award. The company’s trade show exhibit and campaign at ISC West received an honorable mention.
“Our Dealer Marketing team plays a major role in the Monitronics Dealer Program,” Mungiguerra said. “They’re constantly formulating new ways to communicate all the advantages that we offer to companies in our Dealer Network, and they’re an important tool in fueling our growth."
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JD Power has ranked MONI “Highest in Customer Satisfaction with Home Security Systems”
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MONI Smart Security (formerly Monitronics) received the highest numerical score among 6 brands in the J.D. Power 2016 Home Security Satisfaction Report, based on 2,282 total responses, measuring the opinions of customers who purchased a home security system in the previous 12 months, surveyed August-September 2016. Your experiences may vary. Visit jdpower.com†