MONI Smart Security (formerly Monitronics) received the highest numerical score among 6 brands in the J.D. Power 2016 Home Security Satisfaction Report, based on 2,282 total responses, measuring the opinions of customers who purchased a home security system in the previous 12 months, surveyed August-September 2016. Your experiences may vary. Visit jdpower.com
We're pleased that the J.D. Power award specifically says "Highest in Customer Satisfaction." because that's our goal. Nothing is more important than creating a positive experience for you.
You want rapid first-call resolution of any issue, whether it's answering your simplest questions or helping you get the most out of your smart-home system. You want quality performance from patient and professional technicians. Above all, you want easy, no-hassle customer service. We're proud to deliver.
MONI Smart Security is your trusted advisor and provider for home security and home automation. Interact with your system from almost anywhere through your smartphone, as well as through high-profile technology like Amazon Echo and FireTV, Apple TV, and Apple Watch.
Find out how smart your home can really be with video cameras, thermostats, locks, lights, remote garage door controls, and other devices that enhance your security and your lifestyle.
J.D. Power's report also gave MONI Smart Security top marks in our speed of monitoring response. In an emergency, even the smallest delay can make the difference between safety and tragedy.
That's why our industry-certified response agents get more than 96 hours of classroom training and eight weeks of hands-on mentoring. When there's an emergency, you're in the hands of skilled professionals.