We secure your home. Thanks for helping us secure an exceptional award.

J.D. Power awards are the gold standard for consumer ratings, and MONI Smart Security is proud to be recognized as "Highest in Customer Satisfaction with Home Security Systems" in 2016.

MONI Smart Security ranked highest against five other home security brands:

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  • Speed of monitoring
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  • Ease of use for the security system
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  • Professional installation
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  • Effectiveness in securing the home
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  • System installation and setup
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  • Clarity of owner's manual
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MONI Smart Security (formerly Monitronics) received the highest numerical score among 6 brands in the J.D. Power 2016 Home Security Satisfaction Report, based on 2,282 total responses, measuring the opinions of customers who purchased a home security system in the previous 12 months, surveyed August-September 2016. Your experiences may vary. Visit jdpower.com

You deserve the ultimate customer experience in home security

We're pleased that the J.D. Power award specifically says "Highest in Customer Satisfaction." because that's our goal. Nothing is more important than creating a positive experience for you.

You want rapid first-call resolution of any issue, whether it's answering your simplest questions or helping you get the most out of your smart-home system. You want quality performance from patient and professional technicians. Above all, you want easy, no-hassle customer service. We're proud to deliver.

Comprehensive home security takes your alarm system to the next level

MONI Smart Security is your trusted advisor and provider for home security and home automation. Interact with your system from almost anywhere through your smartphone, as well as through high-profile technology like Amazon Echo and FireTV, Apple TV, and Apple Watch.

Find out how smart your home can really be with video cameras, thermostats, locks, lights, remote garage door controls, and other devices that enhance your security and your lifestyle.

Faster alarm response lets you know that every moment matters

J.D. Power's report also gave MONI Smart Security top marks in our speed of monitoring response. In an emergency, even the smallest delay can make the difference between safety and tragedy.

That's why our industry-certified response agents get more than 96 hours of classroom training and eight weeks of hands-on mentoring. When there's an emergency, you're in the hands of skilled professionals.

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